Last Updated: August 14, 2026
Welcome to the website of Kinetic Intent ("Company", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website and our professional call centre, outbound telemarketing, inbound customer service, and lead generation services (collectively, the "Services").
Kinetic Intent provides outsourced business-to-business (B2B) and business-to-consumer (B2C) customer support, appointment setting, data verification, and lead generation services. The specific scope, deliverables, pricing, and performance metrics for any campaign will be governed by a separate, binding Service Level Agreement (SLA) or Statement of Work (SOW) executed between Kinetic Intent and the client.
As a UK-based entity operating globally, Kinetic Intent strictly adheres to international telemarketing, consumer protection, and electronic communication regulations. Both Kinetic Intent and its clients agree to jointly uphold these legal frameworks.
If a client provides Kinetic Intent with data, the client warrants that all data has been collected lawfully, that explicit prior express written consent (PEWC) has been obtained, and that numbers are not on national suppression lists.
The client agrees to defend, indemnify, and hold harmless Kinetic Intent from and against any third-party claims or regulatory actions arising from breaches of data privacy or calling regulations.
Kinetic Intent records calls for quality assurance, training, and compliance. By engaging our services, clients acknowledge that calls will be recorded and that appropriate disclosures are active on all lines.
Total aggregate liability for any claim shall not exceed the total amount paid by the client to Kinetic Intent in the three (3) months preceding the event giving rise to liability.
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Last Updated: August 14, 2026
Kinetic Intent is committed to protecting the privacy and security of the personal data we collect, process, and manage.
We collect business contact data, applicant data, and consumer data processed on behalf of our clients (including call recordings and demographic data).
We process data based on the performance of a contract, legitimate interests, explicit consumer consent, and legal obligations.
We safeguard cross-border transfers using UK Standard Contractual Clauses (SCCs) or the International Data Transfer Addendum (IDTA).
Call recordings are typically retained for 90 days unless otherwise mandated by client contracts or regulatory standards.
Consumers may exercise rights such as the right of access, rectification, erasure, and the right to opt-out/Do Not Call.
For questions or to exercise your rights, contact our Data Protection Officer:
Kinetic Intent Compliance Team
Email: [Insert your compliance email address here]
Mailing Address: [Insert your registered UK business office address here]